LIFE OF AN ORDER
This is how we roll
Your orders, from beginning to end, are worked on by our team of experts. Here’s what the process will look like and what you can expect once we receive your order.
Our Sales team is approachable, solution-oriented, knowledgeable and here to serve YOU!
They will be there for you from beginning to end, through every step of the process!
Our Estimating squad will get your project quoted in the blink of an eye…
… okay, maybe many blinks of both eyes and lots of coffee, but regardless, they’ll work diligently to turn your quote requests around in 5-7 business days.
Our contracted Installers will come to the property to measure first, and they’ll return to install once the product is ready. Look for the nice guys in grey or maroon shirts!
They are: Background Checked, Drug Tested & Badged!
Our Project Managers will work tirelessly to meet your timeline expectations and will give you weekly progress reports. They are rockstars!
They will “digest” the measures provided to them by the installer and will create the tickets to have your order made to spec.
Once we receive your fabric, our Quality Control team will inspect it, and if everything checks out, we’ll get your project into production!
Cutting-edge and old world craftsmanship are combined to produce the best quality, custom window treatments and bedding products in the industry.
All our products are proudly made in the USA ♡! Our highly technical and experienced Production team is trained to make quality products for you!
Our awesome Logistics crew will keep Project Managers up to date on your order’s status and arrival to the property, so you can rest assured we’ll get your windows & beds covered on schedule!
If you have any questions, your designated PM or Sales person will be there to help you!
